iNVATERRA’s CRM (Customer Relationship Management) solution provides highly interactive way to learn more about customers' needs and behaviors in order to develop stronger relationships with them. Our CRM will help bring together analyze lots of pieces of information about customers, sales, marketing effectiveness, responsiveness and market trends.
CRM helps businesses use technology and human resources to gain insight into the behavior of customers and the value of those customers. Out of the many, given below is the list of few CRM features iNVATERRA provides its clients with:
Sales Force Automation
Contact management Stores, tracks and manages contacts, leads of an enterprise.
Enables an organization to manage, track and forecast sales leads. Also helps understand and improve conversion rates.
eCRM or Web based CRM
Self Service CRM
Enables web based customer interaction, automation of email, call logs, web site analytics and campaign management.
Automates an enterprise's Electronic Surveys, Polls, Questionnaires and enables understand customer preferences.